What is Consumer Review Data? Best Datasets & Providers 2024

What is Consumer Review Data?

Consumer review data refers to information collected from individuals who have used or experienced a product, service, or business. This data is valuable for businesses as it provides insights into customer satisfaction, preferences, and areas for improvement. It is often used for market research, product development, and enhancing customer experiences.

What Are Examples of Consumer Review Data?

Examples of Consumer Review Data include:

• Star ratings: The overall rating given by consumers, typically on a scale of 1 to 5 stars.
• Written reviews: Detailed written feedback provided by customers about their experience with a product or service.
• Review count: The total number of reviews a product or service has received.
• Verified purchase reviews: Reviews marked as verified, indicating that the reviewer actually purchased the product or service.
• Review trends: Analysis of review patterns over time, such as increasing or decreasing ratings.
• Reviewer profiles: Information about the consumers leaving the reviews, such as location or past purchase behavior.
• Product-specific feedback: Insights into specific features or qualities of the product mentioned in reviews.
• Sentiment analysis: Data showing the overall emotional tone (positive, neutral, or negative) of consumer reviews.
• and more.