Insurance DataLab
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Insurance DataLab Data Products: APIs & Datasets
Insurance DataLab Pricing & Cost
All data is available on our insight platform (for an annual subscription fee) and specific datasets is available for purchase separately.
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About Insurance DataLab
Insurance DataLab in a Nutshell
Insurance DataLab was launched in June 2021 by Matt Scott and Dan King. The platform was developed in response to frustration during their time working together at Insurance Times about the lack of available data in a comparable and digestible format on the performance of insurance companies.
Matt is an award-winning journalist who started his career as an Actuarial Associate Consultant at Aon. As Insight Editor of Insurance Times, Matt reported widely on the UK general insurance market, focusing particularly on the financial and regulatory landscape.
Dan has worked in business-to-business information services for more than 20 years including senior roles at Centaur and Emap. Dan was the Publisher of Insurance Times for many years and later worked with consumer group Fairer Finance before establishing a boutique consultancy business.
Country Coverage
Data Offering
Data on the performance of UK and Gibraltar based insurers, Lloyd’s syndicates, brokers, and managing general agents - underwriting results, solvency positions, financial results, complaints statistics, customer experience and broker satisfaction scores, and general market data on claims and pricing.
Use Cases
FOR INSURERS
Underwriting Benchmarking:
Benchmark performance by product line against other insurers with metrics including GWP, loss and expense ratios, profitability and growth, to support underwriting strategy.
Solvency Benchmarking Assessments:
Produce year-end solvency assessments to refresh capital management policy, comparing against peers and the wider market.
Broker/MGA Health Check:
Monitor how existing and potential distribution/underwriting partners are performing by tracking their financial results, customer experience scores, and complaints handling performance relative to peers and the general market.
FOR ALL TYPES OF INSURANCE PROVIDERS:
Board-Level Management Information:
Information and insight for regular board-level reporting, covering customer experience, complaints handling, annual financial performance and wider market trends including pricing and personal injury claims.
Product Development Strategy:
Explore opportunities to launch into new product areas and territories by reviewing market size, loss and expense ratios, profitability, and the performance of key players, supported by ongoing performance tracking.
Fair Value and Consumer Duty (regulatory support):
In-depth tracking of customer experience scores and complaints performance by company, product line, and complaint type, to indicate how fairly customers are being treated and highlight problem areas of performance compared to industry benchmarks.
M&A Support:
Identify potential acquisition targets and perform due diligence on their financial, customer experience, and complaints handling performance.
FOR BROKERS/MGAs
Competitor Benchmarking:
Benchmark performance against competitors with metrics including turnover, EBITDA, staff costs and numbers, and director remuneration.
Underwriter/Capacity Providers Due Diligence:
Analyse the performance of your partners to better understand their financial performance, as well as how they are performing on important customer experience measures such as customer reviews and complaints handling – to help back-up recommendations to clients and for compliance purposes.
FOR INVESTMENT COMPANIES
Performance Benchmarking:
Benchmark performance of target companies by product line against other insurers with metrics including GWP, loss and expense ratios, profitability and growth, to support investment strategy and to better inform conversations with clients or potential clients.
Data Sources & Collection
Data is compiled from a variety of sources including annual regulatory returns, company accounts and annual reports, the Financial Conduct Authority, the Financial Ombudsman Service, Fairer Finance, Insurance Times, TrustPilot and Consumer Intelligence.
Key Differentiators
Insurance DataLab is the only whole-of-market insights service: bringing together data that tracks the performance of all types of insurance companies – insurers, Lloyd’s syndicates, MGAs, and brokers.
It is also the only service to combine underwriting and solvency data with other types of data including complaints handling and customer experience metrics to give a more complete view of insurance company performance.
What are you looking for?
Frequently asked questions about Insurance DataLab
What does Insurance DataLab do?
Insurance DataLab provides data and insights on the performance UK, Ireland, and Gibraltar based insurance companies - insurers, Lloyd’s syndicates, brokers, and managing general agents.
How much does Insurance DataLab cost?
Insurance DataLab’s APIs and datasets range in cost from £6,000 / purchase to £17,950 / year. Insurance DataLab offers free samples for individual data requirements. Get talking to a member of the Insurance DataLab team to receive custom pricing options, information about data subscription fees, and quotes for Insurance DataLab’s data offering tailored to your use case.
What kind of data does Insurance DataLab have?
Merger & Acquisition Data, Company Data, Product Pricing Data, Insurance Data, and 3 others
What data does Insurance DataLab offer?
Data on the performance of UK and Gibraltar based insurers, Lloyd’s syndicates, brokers, and managing general agents - underwriting results, solvency positions, financial results, complaints statistics, customer experience and broker satisfaction scores, and general market data on claims and pricing.
How does Insurance DataLab collect data?
Data is compiled from a variety of sources including annual regulatory returns, company accounts and annual reports, the Financial Conduct Authority, the Financial Ombudsman Service, Fairer Finance, Insurance Times, TrustPilot and Consumer Intelligence.
What are the best use cases for Insurance DataLab’s data?
FOR INSURERS Underwriting Benchmarking: Benchmark performance by product line against other insurers with metrics including GWP, loss and expense ratios, profitability and growth, to support underwriting strategy. Solvency Benchmarking Assessments: Produce year-end solvency assessments to refresh capital management policy, comparing against peers and the wider market. Broker/MGA Health Check: Monitor how existing and potential distribution/underwriting partners are performing by tracking their financial results, customer experience scores, and complaints handling performance relative to peers and the general market. FOR ALL TYPES OF INSURANCE PROVIDERS: Board-Level Management Information: Information and insight for regular board-level reporting, covering customer experience, complaints handling, annual financial performance and wider market trends including pricing and personal injury claims. Product Development Strategy: Explore opportunities to launch into new product areas and territories by reviewing market size, loss and expense ratios, profitability, and the performance of key players, supported by ongoing performance tracking. Fair Value and Consumer Duty (regulatory support): In-depth tracking of customer experience scores and complaints performance by company, product line, and complaint type, to indicate how fairly customers are being treated and highlight problem areas of performance compared to industry benchmarks. M&A Support: Identify potential acquisition targets and perform due diligence on their financial, customer experience, and complaints handling performance. FOR BROKERS/MGAs Competitor Benchmarking: Benchmark performance against competitors with metrics including turnover, EBITDA, staff costs and numbers, and director remuneration. Underwriter/Capacity Providers Due Diligence: Analyse the performance of your partners to better understand their financial performance, as well as how they are performing on important customer experience measures such as customer reviews and complaints handling – to help back-up recommendations to clients and for compliance purposes. FOR INVESTMENT COMPANIES Performance Benchmarking: Benchmark performance of target companies by product line against other insurers with metrics including GWP, loss and expense ratios, profitability and growth, to support investment strategy and to better inform conversations with clients or potential clients.